Knowledgebase

There are numerous reasons why a web site my load slowly to include:

- Unforseen network or server problems

- Poor connection to our servers which can be a significant problem if you're not located nearby our network. Many of our servers are located in Los Angeles, CA and this problem is sometimes reported from users on other continents such as Europe or Asia.

- Large, resource intensive web sites. Our L2 and L3 protected servers have per IP resource utilization restrictions to prevent hard to detect Zombie DDoS attacks. This unfortunately may cause a site to load slowly if it is very large. Please contact sales@blacklotus.net if you're experiencing this problem to research dedicated solutions that may better suit you!

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