Issue 44, August 2011Black Lotus has a wide range of experience in the hosting industry, and today is a market leader in complex DDoS attack mitigation.

The company offers a range of protection solutions, combating DDoS attacks, targeted attacks, and BotNet attacks for thousands of servers around the world.

Issue 44, August 2011
Ping! Zine

Irina PetrushovaPortal Respublika, known for its independent and impartial perspective on political processes that take place in Kazakhstan and the Central Asian countries, has for the entire duration of its existence been experiencing mass hackers’ attacks.

Initially, the portal tried to repel attacks using its own resources. However, by 2009 the attacks became especially intense and refined in nature. From that moment on the portal initiated search and selection of professional participants of the market of information security on the Internet.

However, this process has proved to be not so straightforward. Some of the companies specializing on defense against the DDoS attacks refused to provide their services to the portal, once they learnt about the level and intensity of attacks. The thing to remember is that in some cases the attacks against Respublika resulted in websites of their other clients going off line. Eventually the companies became partners of the portal, they tried to defend the portal, but after a while they had to admit that they had failed.

In the meantime the intensity of the attacks increased, and they became more varied. According to a multitude of experts the attacks, which Respublika has faced, have been among the most powerful on the web in the last eight years. For instance, in the course of one of the attacks at the beginning of September 2010, 50 million inquiries per second were registered. The experts, having analysed the magnitude, intensity, and the cost of the attack, concluded that there was “a war going on with the aim of the total destruction” of the portal Respublika.

In this situation the portal turned to addressing the world leaders on the market of defense against the DDoS-attacks. However, even some of them could not guarantee solid defense against such attacks, whereas the offers of others often meant considerable financial investments on the part of the portal. It was explained that these enormous investments were necessary for purchasing additional equipment that was necessary for repelling such intense attacks.

In this difficult time for the portal, an offer from Black Lotus came in unexpectedly. The offer was radically different from all that came before. The main issue was that the company could confidently guarantee complete security from hackers’ attacks. As proof of their words the specialists from the company presented a comprehensive and clear plan of defense against the on-line attacks.

Several days after starting cooperation with Black Lotus, the attacks on the portal again intensified. However, for the first time since the spring of 2009 these attacks have failed to gravely interrupt the work of the portal. Then the attacks became unnoticeable to the portal and to its readers. The pages of the website remained accessible for viewing, despite the efforts of hackers to collapse the portal Respublika.

We are certain that it is the professionalism of the Black Lotus and their continuous development of data defense technologies that guarantees complete security against DDoS attacks. We are proud to have Black Lotus as our partner.

Irina Petrushova
Respublika

Kevin HatfieldServerOrigin prides itself in creative partnerships that provide more ROI for our customers. Denial-of-service is becoming a fast growing problem with average attack sizes increasing every year. The partnership with Black Lotus allows us to take advantage of the knowledge and expertise that has made Black Lotus the well-known brand that it is today. By working together with Black Lotus, we are mixing two of the best brands in the DDoS protection host industry to create a service where the customer truly benefits in terms of service and price for DDoS protected hosting services.

Building a network resilient to large-scale DDoS attacks is a tremendous challenge. It requires vast experience, a significant investment, and ongoing upkeep in order to remain stable in the face of multi-Gbps attacks. This is where both the Black Lotus network and MitigationPro appliances shine. Black Lotus has already made a big investment and their infrastructure is a solid building block for us to continue our DDoS protection hosting business while allowing Black Lotus to do what they do best.

Kevin Hatfield
ServerOrigin Communications

Before coming to Black Lotus we had our servers hosted at 3 other companies. These companies were nationally known and recommended, but even with their reputations they failed to provide the service that we receive at Black Lotus.

Since April our server has been under continual attack from DDoS and malicious activity. Your team and security design has not only successfully protected us where others could not, but you also took personal time with us in excess of 2 hours to help us formulate a plan. The presence of your company's leadership on the call made us feel important and well taken care of. There truly is no other company that can do what Black Lotus does.

Not only are we satisfied by the support we've received, but we are also never going to move our business again. Our company has found a permanent home at Black Lotus thank you again for everything that you did for us and continue to do.

Michael Marasco
Praetorian Games, LLC

Von C. HolbrookWhen our site went down due to a DDoS attack, Black Lotus helped us get it back up quickly. They offer an outstanding product with exceptional customer service.

Von C. Holbrook
cPrime, Inc.

The first one took place a few weeks ago and right after we began searching for a better protected hosting, although our previous hosting service moved us to a "DDoS Protected" environment. We were sure we needed pros, and so we heard about Black Lotus.

This is where your superior service began to show. In a time of need your company did not take any advantage of the situation and offered a creative and financially viable solution. Your team answered our numerous worried emails and nagging phone calls with patience and care.

I want to thank you and your team for being there for us. I'm sure this is the beginning of a long partnership and I'm very happy we chose you as our new home.

Max Andrejs

Jim TuchlerWe signed up with Black Lotus a month ago to help us defend against an attack we experienced (our first time). Black Lotus provided terrific assistance to us in deflecting the attack and sending us clean traffic. We felt the service worked as advertised and everyone at Black Lotus did a great job for us. A month later, we had to make the call about longer term problem solving - both being more defended on a regular basis, and knowing what to do should this situation ever arise again. In the event of another attack, we will take faster action to engage Black Lotus services for remediation. Thanks for all you've done, and should our paths cross again, I hope it isn't for the same reason it did last time!

Jim Tuchler
GiftsForYouNow

Muhammad J. MasoodWe had a great service and support experience with Black Lotus. We migrated to Black Lotus hosting services when we believed we were actively being targeted by a Distributed Denial of Service (DDoS) attack. The support engineers at Black Lotus did an excellent job. Our tickets were responded to almost instantly and our website was up in less than 24 hours. It's been a while since I have seen such level of support in the IT industry. The service you get with Black Lotus is well worth what you pay for it! Highly content customer. Highly recommended.

Muhammad J. Masood
ICS